IT Service Contracts Tees Valley

MC Ware provides a corporate-style IT support solution for small to medium sized companies in Tees Valley. The service is operated by Microsoft accredited specialists, and combines the use of IT infrastructure Library (ITIL) best practice together with ISO9001:2001 management processes to deliver a high quality of service.

Our support services are cost-effective and tailored to business needs, including:

24x7 direct access to technical experts
ServiceDesk for immediate telephone technical support
Rapid response for on-site assistance
Pro-active server and desktop management
IT health checks
Security updates and patches
Remote network management
Extra resources to supplement your team
Software support
Hardware maintenance
IT outsourcing
IT infrastructure solutions

In 10 years of providing first-class IT services to Tees Valley, MC Ware has gained awards and accreditations for consistently delivering high-quality, best-practice solutions.

"If we don't hit our promised response time you will not be charged for that month" - To date we have never had to offer a refund!

MC Ware provide IT Service Contracts to many clients in Tees Valley and surrounding areas.

As well as It Service Contracts we also offer the following services: